A Partnership Approach to Managed IT Services
HopOne Internet offers a wide range of managed IT services, including but not limited to: hardware provisioning and support, full server installation and maintenance of OS, installation and maintenance of various applications and custom scripts / custom projects, in-depth monitoring of servers, services, and applications and appropriate emergency response, custom project design and development services, customized Internet route engineering, and high-traffic event capacity and performance planning, and implementation. All services are provided on a 24x7x365 immediate response basis.
The HopOne Approach to Managed IT Services
HopOne believes in the partnership approach to delivering managed IT services. Upon contacting us our certified solution engineers will start with a detailed needs assessment with 4 phases:
Step 1: Assessment:
The initial needs assessment will involve an detailed review of your current or planned infrastructure, indentify areas where you can benefit from our expertise, and review your business requirements
Step 2: Design:
After the assessment process your dedicated technical account manager will develop a comprehensive managed services plan to address your specific requirements, including hardware, application availability, capacity, scalability, and affordability.
Step 3: Deployment:
To ensure a smooth deployment, we have developed comprehensive quality control and rigorous testing procedures. Our deployment services involve system build and configuration, security testing, application availability, and migration services.
Step 4: Operations:
Our enterprise support services division is designed to mesh with your internal IT department to encourage collaboration and communication, and ensure that expectations are delivered on. We essentially become an integral unit within your organization. Our support services include a 24x7x365 engineer manned service desk, incident and problem management, capacity management, change management, and security management.
Contact us today regarding your advanced /complex infrastructure or high bandwidth needs, and let us demonstrate how we can help.
DCA3 Data Center: Springfield, VA
DCA3 is our newest data center with optimal connectivity speeds and reliability. As with all our data centers, the Springfield location is fully redundant in power, cooling, and network. The DCA3 data center is located within a natural disaster-free zone being well protected against floods, tornadoes, and earthquakes. read more
Interesting fact:
Over the last 10 years, there has not been a single claim on our SLA – we have always, without exceptions, met it for a decade in a row!-
-
LOOKING GLASS
-
SPEED TEST
Test your Internet connection bandwidth to locations around the world with this interactive broadband speed test.
